Products from Heliognosis are usually shipped by Canada Post or Fedex on the same or next business day. We also can provide shipping by UPS, DHL, Purolator or other method on request. Please note that all prices on our website are in US dollars. Packaging and manuals are provide in the english. Manuals in other languages are provide for international orders where available (currently includes French, German, Italien and Dutch). Bulk or quantity orders and special items or packaging may require extra time before shipping. Please enquire in these cases.
Our preferred method of shipment within USA is Canada Post Tracked packet (under 2.25lbs) or Expedited (over 2.25 lbs) with a typical delivery time of 4 to 7 business days. Faster delivery (2 to 4 days) is available by selecting Xpresspost or Fedex for an additional cost. Please note that taxes, duties and brockerage fees may be assessed at the point of entry and these charges are the responsibility of the customer.
Packages shipped within Canada are sent by Canada Post Expedited Parcel with tracking with a delivery time of 1 to 4 days. Xpresspost and Fedex service is also available for an additional cost. HST or GST where applicable are included before checkout.
Many countries now offer Tracked Packet Post service. This is the best value shipping option for packages up to 2kg and we currently offer it at a discount. International orders are as low as $39 USD and deliverd in 4 to 10 business days worldwide using this method. Countries not offering Tracked packet will be substituted with International Tracked Parcel service with about the same delivery times.
Standard Air mail post (Not tracked) is also available starting at $19.95 with a 1 to 3 week delivery time worldwide. Other tracked shipping options include Xpresspost with a 3 to 9 day delivery time and starting at $62.00 USD. We offer Fedex International Economy as our standard courier delivery service. Fedex pricing and delivery times vary considerably. Please contact us for a Fedex quote. If you require shipment on your courier account or have special requirements, please contact us for assistance. Please note that taxes, duties and brockerage fees may be assessed at the point of entry and these charges are the responsibility of the customer.
